Ticketing FAQs 2025

Online
victorianopera.com.au/subscriptions

Phone
1300 822 849

Book by phone and our Subscriptions team will assist you with all your ticketing needs

Post

Complete the subscription form and post to:
Victorian Opera Subscriptions
PO Box 524, Carlton South, VIC 3053

Or scan and email to: subscriptions@victorianopera.com.au

Payments
Credit card (Mastercard, VISA, AMEX)

Palais Theatre shows – online or via Ticketmaster Outlets

• Follies
• Abduction
• Katya Kabanova

Her Majesty’s Theatre, Ballarat – online or in person

• Mansfield Park

Digital Access – online or phone (03) 9001 6400.

• The Lyrebird’s Voice
• Abduction

For enquiries, email us at boxoffice@victorianopera.com.au

At Victorian Opera, we put great emphasis on making our tickets affordable to as much of our community as possible. This means we start with an affordable full-price ticket and work from there to make sure there is a wide range of prices to suit every budget.

• Tickets for all performances start at $39 and the most expensive ticket in Season 2024 is $180.
• There is a dedicated 30 Years and Under ticket price on all performances of $30.
• Season 2025 subscriptions offer a discount on all performances. Buy two or more shows in a season and save 20%.
• Concession prices include Pension and Health Care Card holders, Full-time Students, and MEAA Members.
• Other Discount prices available: Senior card holders, 30 Years and Under, Arts Access Victorian and Child (12 years and under for select performances).
• Companion Card ticketing is available for all performances.

We occasionally offer special discounts, but this never guaranteed. If you want your choice of performance dates and seats, it is best to buy early to avoid disappointment.

To keep up to date on special offers, upcoming events and behind-the-scenes action, sign up to our eNews list.

There are no booking fees for Subscription packages for Season 2025. There may be a delivery fee depending on the shipment method chosen.

For single tickets, all ticket sellers include additional fees that vary depending on the ticketing outlet. These include but are not limited to transaction fees, postage fees, print-at-home ticket or other delivery fees. For specific additional fees, please see ticket seller websites.

Yes, within the same performance run. Cost of the exchange ticket must be equal or more than the original ticket. Contact the original ticket seller of your ticket. Fees may apply for single tickets.

Subscribers have the exclusive option of easy, fee-free ticket exchanges and refunds. For assistance with subscriptions, contact our Subscriptions team on 1300 822 849 (Monday to Friday, 10:00 am – 4:30 pm) or email subscriptions@victorianopera.com.au

For single tickets, contact the original ticket seller of your ticket. Conditions apply.

If you or a member of your household is unwell or displaying COVID-19 symptoms before a performance, please stay home. To exchange or refund your tickets due to feeling unwell, simply contact us prior to the scheduled performance via boxoffice@victorianopera.com.au or phone (03) 9001 6412 (Monday to Friday, 10 am – 4.30 pm).

We have a wide range of initiatives and resources to provide an accessible experience for our whole audience, including Audio Description, an annual Relaxed Performance, and wheelchair and limited mobility seating. See our Accessibility page for more details.

The Lyrebird’s Voice is our dedicated Schools and Family Show for 2025.

In Season 2025, we will be presenting two of our performances for online viewing as part of our Digital Access program:

• The Lyrebird’s Voice
• Abduction

The following season 2024 performances are still available for purchase and viewing:

• Parrwang Lifts the Sky
• Eucalyptus

See our Digital Access page for more information.

Victorian Opera will perform in a variety of languages in Season 2025. All performances feature English surtitles or scene descriptors.

• Follies – Sung in English
• Mansfield Park – Sung in English
• The Lyrebird’s Voice – Sung in English
• Abduction – Sung in German with English surtitles
• Katya Kabanova – Sung in Czech with English surtitles
• Boojum! – Sung in English

Digital access allows you to view select performances from each season online.

You can purchase Digital Access directly from Victorian Opera online or by phone (03) 9001 6400, either as a subscription package (2+ performances) or as an individual performance.

Each performance is streamed live on the performance date and available on-demand for an extended period. You can watch when you want and as many times as you want.

Paying Together
Provide the contact details for each person when booking, including relevant Concession or Seniors card numbers and dates of birth. Indicate whether your co-subscribers would like to opt-in to our mailing list. Due to privacy legislation, the confirmation of booking will only be sent to the Primary Subscriber for each booking.

Paying Separately
Complete separate subscriptions. Indicate the subscribers you wish to be seated with when booking and ask the other subscriber to do the same. Bookings made at approximately the same time are more likely to be seated together

For assistance with a current Subscriptions, including exchanges and adding tickets to your booking, phone 1 300 822 849 (Monday to Friday, 10.00 am to 4.30 pm).